My subscription order shipped to an outdated address – what can be done?Updated a year ago
Please enter your address information into your account with care. Addresses cannot be updated or changed once the order has processed.
It is the responsibility of the customer to ensure that their address is correct prior to their order processing.
We do not have control of the package once it leaves our warehouse and are not responsible for lost, stolen, or damaged packages, but as a Subscribe and Save member we do our very best to make your experience the very best possible.
Please contact our support team to see what options are available to you.
Additional Notes:
Please keep in mind that Sunwarrior requires any changes or cancellations for subscription orders be made at least three days prior to your next order date.
📧 We send a courtesy email reminding customers of their processing dates five (5) days prior to the scheduled ship date.
The email notification is sent as a courtesy and it is ultimately the customer's responsibility to track and manage their own subscription.