Manage Your Subscription

Subscription Cancellation Policy

Subscriptions may be canceled at any time. However, once an order for a subscription has been processed, we cannot cancel it. Important Details

Accessing Your Subscription Account

How do I log in to my subscription account?. Your subscription account is part of your Sunwarrior account. To log in click here to be directed to the login screen. Step by Step Instructions. Still need help accessing your subscriptions?. Please follo

How to Add a Product

Step-by-Step Instructions. Desktop/Mobile Browser:. At this time, this can only be done in a mobile or desktop browser. We hope to bring this functionality to our app soon!

How to Cancel a Product Subscription

Step-by-Step Instructions. Desktop / Mobile Browser:. Sunwarrior App:. Important Details

How to Change Your Order Frequency

Step-by-Step Instructions. Desktop/Mobile Browser:. Sunwarrior App:

How to Place an Order Before the Next Processing Date

Step-by-Step Instructions. Desktop/Mobile Browser:. At this time we are only able to offer this feature in a mobile/desktop browser. We are working diligently to bring this functionality to the Sunwarrior app, and appreciate your patience and underst

How to Reschedule an Upcoming Order

Step-by-Step Instructions. Desktop/Mobile Browser:. Please note: This must be done on a desktop or mobile browser. We are working diligently to bring this functionality to our app, and we appreciate your patience. For instructions on how to skip an o

How to Skip an Upcoming Order

Step-by-Step Instructions. Desktop/Mobile Browser:. Sunwarrior App:

How to Swap a Product

Step-by-Step Instructions. Desktop/Mobile Browser:. At this time, this can only be done in a mobile or desktop browser. We hope to bring this functionality to our app soon!

How to Update Your Payment Method

Step-By-Step Instructions. Mobile / Desktop Browser:. Important Details

Manage Your Shipping & Billing Addresses

Edit Your Address. Add a New Address. Important Details. Please enter your address information into your account with care. Addresses cannot be updated or changed once the order has been processed. It is the responsibility of the customer to ensure t

Applying Discounts to Your Upcoming Subscription Order

Step-by-Step Instructions. To apply your rewards points to your upcoming subscription order, simply follow these steps:. 1. Log in to your account. 2. Navigate to the 'Redeem' section of your account. 3. Click the blue 'Redeem' button below the amoun

Upcoming Subscription Order Notifications

Sunwarrior will send you a reminder email five (5) days before your next subscription order is scheduled to be processed. The email notification is sent as a courtesy and it is ultimately the customer's responsibility to track and manage their own su

Can I have multiple products on subscription?

Yes! You may have as many products as you’d like on subscription. Please keep in mind that management of subscriptions is the customers responsibility, including but not limited to: processing dates, number of products, and frequency.

My subscription order shipped to an outdated address – what can be done?

Please enter your address information into your account with care. Addresses cannot be updated or changed once the order has processed. It is the responsibility of the customer to ensure that their address is correct prior to their order processing.

The product I am subscribed to is out of stock. What happens now?

We strive our hardest to keep our products in stock for your subscription, but if there is an out of stock you will be notified by email which product is out of stock. Your upcoming order will not process until all the products included on it are ava

One of the products on my subscription is out of stock. Will the order still process?

No, the order will not process. When one product on a subscription order is out of stock, the entire order will be held until all products on the order are back in stock. If you’d like to receive the other products on your order and cancel or resched

I cancelled my subscription, but I still received my order – why is that?

If a subscription is cancelled after an order is processed, that order will still be shipped out. Per our subscription policy, we require a minimum of three business days for any modifications or cancellations.

I subscribed to a product that I’m not satisfied with – can I exchange it?

Exchanges for Subscribe & Save members are a top priority & we do our best to assist you with your satisfaction and experience. Please contact our support team with your name, order number, the item you did not enjoy, and the item you would like to t