Accessing Your Subscription Account
How do I log in to my subscription account?. Your subscription account is part of your Sunwarrior account. To log in, simply click here to be directed to the login screen. Step by Step Instructions.
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Manage Your Subscription
Subscription Cancellation Policies
Subscriptions may be canceled at any time. Sunwarrior requires any changes or cancellations to your subscription or upcoming subscription order to be made at least three days before the next order processing date. 📨 We send an email reminding custom
How to Cancel a Product Subscription
Steps to Cancel a Product Subscription. 1. In your Sunwarrior account navigate to 'Manage Subscriptions'. 2. Next, select the product that you would like to cancel your subscription to. 3. Click 'Cancel Subscription',. 4. Select a reason for cancelin
Applying Discounts to Your Subscription
Step by Step Instructions. For in-depth instructions on how to redeem your rewards points for your next subscription order, check out this article. Please note that at this time, discount codes may only be applied to subscriptions in a mobile or desk
Upcoming Subscription Order Notifications
Sunwarrior will send you a reminder email five (5) days before your next subscription order is scheduled to be processed. The email notification is sent as a courtesy and it is ultimately the customer's responsibility to track and manage their own su
Manage Your Shipping & Billing Addresses
Edit Your Address. Add a New Address. Important Details. Please enter your address information into your account with care. Addresses cannot be updated or changed once the order has been processed. It is the responsibility of the customer to ensure t
How do I update my payment information for my subscription?
In your Sunwarrior account, navigate to 'Manage Subscription', and then select 'Payment methods'. Click on 'Add payment method' and enter all the relevant payment information. Please be sure to review the info for accuracy, and then save (don't forge
My subscription order shipped to an outdated address – what can be done?
Please enter your address information into your account with care. Addresses cannot be updated or changed once the order has processed. It is the responsibility of the customer to ensure that their address is correct prior to their order processing.
How do I make changes to a subscription?
To make a change to your subscription, log in to your Sunwarrior account and navigate to the Manage Subscription tab. From here you can update your delivery schedule, edit or add shipping addresses, edit or add payment methods, apply rewards discount
Can I have multiple products on subscription?
Yes! You may have as many products as you’d like on subscription. Please keep in mind that management of subscriptions is the customers responsibility, including but not limited to: processing dates, number of products, and frequency.
The product I am subscribed to is out of stock. What happens now?
We strive our hardest to keep our products in stock for your subscription, but if there is an out of stock you will be notified by email which product is out of stock. Your upcoming order will not process until all the products included on it are ava
One of the products on my subscription is out of stock. Will the order still process?
No, the order will not process. When one product on a subscription order is out of stock, the entire order will be held until all products on the order are back in stock. If you’d like to receive the other products on your order and cancel or resched
I cancelled my subscription, but I still received my order – why is that?
If a subscription is cancelled after an order is processed, that order will still be shipped out. Per our subscription policy, we require a minimum of three business days for any modifications or cancellations.
I subscribed to a product that I’m not satisfied with – can I exchange it?
Exchanges for Subscribe & Save members are a top priority & we do our best to assist you with your satisfaction and experience. Please contact our support team with your name, order number, the item you did not enjoy, and the item you would like to t